Job Location: Salalah , Sultanate of Oman
Qatar Airways
Welcome to a world where ambitions fly high
From experienced pilots to dynamic professionals embarking
on new careers, Qatar Airways is searching for talented individuals to join our
award-winning team.
We take pride in our people—a dynamic and culturally
diverse workforce is essential to why we are one of the finest and fastest
growing airlines in the world.
We offer competitive compensation and benefit packages.
About Your Job:In this role you will deliver excellent
service at the airport, helping create a stress free environment for customers
travelling with Qatar Airways. You will ensure passengers receive total quality
service and adhere to the safety policy and security standards of the company.
Accountabilty:
Delivering the highest level of Customer Service at all
customer touch points
Constant liaison with Check-in, Boarding Gate, Ramp, Cargo,
Lounge.
Supervising service partners’ activities for the smooth
acceptance of passengers.
Directing Arriving/Departing passengers to respective areas
such as Arrival Hall, Transfer Area, Departure Gate, Lounge, etc.
Checking entry requirements (visas, residence permits) are
met
Coordinating with Cargo, Fuelling company, Baggage Make up Area,
aircraft loading team, catering suppliers for a smooth turnaround
Handling of company mail
Performing pre- and post-flight administration duties
Handling baggage claims
Ensuring compliance with QR Safety and Security
requirements.
On Time Performance
Qualifications
You will have a minimum High School education or equivalent.
To be successful in this role you will require a minimum of 1 or more years’
proven experience in an Airline or GHA as Passenger Handling and /or Ground
Operations staff, with a good knowledge of the Airport working environment. You
will be an energetic, enthusiastic, stress resistant person with a positive
can-do attitude, a strong team player, have a flexible approach, have strong
decision making skills and possess solid commercial awareness. You will have
excellent attention to detail and be able to work quickly and accurately under
pressure. Ability to adapt to an ever-changing environment is essential. You
must be proficient in Microsoft Office. Amadeus Reservations and Althea would
be desirable.
Must be willing to work shifts including weekends and night
shifts.
Fluency in English and Arabic (Oral and written) is
essential for this role. Knowledge of Amadeus Reservations & DCS will be an
added advantage.
Note: you will be required to attach the following:
1. Resume / CV